Privacy policy

Confidentiality of your personal data is one of the main concerns of PCG Safety Consult SRL, based at Calea Unirii 54, Suceava, Romania, as a data operator.

This document is intended to inform you about the processing of your personal data, in the context of using the website https://hai-afara.com, which we will refer to as "the website" ".

Content

  1. Categories of personal data processed
  2. The purposes and grounds of the processing
  3. Duration for which we process your data
  4. Disclosure of personal data
  5. Transfer of personal data
  6. Your rights
  7. Privacy of minors
  8. Changes in the privacy policy

1. Categories of personal data processed

A. If you are a client of the site, it will process your personal data, such as:

  • Name and surname
  • Phone number
  • Email address
  • Billing address
  • Delivery address
  • Data related to how you use the site (for example, your behavior / preferences / habits within the domain
  • As well as any other categories of data that you provide directly in the context of creating the user account, in the context of placing an order through the website or in any other way resulting from the use of the website.

If you use your Facebook or Google account to create a user account on the site, it will process the following public profile data displayed by the respective applications: username, email address.

If you choose to create a user account only before completing the order of a product available on the site, your e-mail address will be requested, based on which an account will be automatically created.

If you do not complete the order, the e-mail address and other data provided will not be stored by , and the created account will be deleted automatically.

B. If you are a visitor to the site, it will process your personal data that you provide:

  • Directly in the context of using the site, such as the data you provide in the contact / questions / complaints section, to the extent that you contact us in this way
  • Indirectly, data such as: IP address, browser used, navigation duration, search history, operating system used, language and pages viewed, complete URLs, sequence of clicks to, through and from the site our website, information or products viewed / searched for, duration of visits to certain pages, information regarding the interaction with the pages (e.g. scrolling, clicks, mouse moves), data about user behavior.

2. The purposes and grounds of processing

A. If you are a client of the site, process your personal data as follows:

  • for developing the contractual relationship with you , respectively for taking over, validating, sending and invoicing the order placed on the website, informing you about the status of the order, organizing the return of ordered products, etc.

Reasons: The processing of your data for this purpose is based on the contract concluded between you and defined in the Terms and Conditions. Providing your personal data is necessary for the execution of this contract.Refusal to provide data may result in the impossibility of developing contractual relationships between you and

  • for fulfilling the legal obligations that fall in the context of the services provided through the website, including obligations in fiscal matters, as well as in matters of archiving.

Reasons: The processing of your data for this purpose is necessary based on legal obligations. Providing your data for this purpose is necessary. The refusal to provide data may result in the impossibility of complying with the legal obligations that fall to him and therefore in the impossibility of offering you the services through the website.

  • for marketing activities, respectively for the transmission, by means of remote communication means (e-mail, sms) of commercial communications regarding the products and services offered by , through the website.

Grounds: The processing of your data for this purpose is based on your consent, if you choose to provide it.

You can express your consent for the processing of data for this purpose by checking the corresponding box at the time of account creation, or after account creation, in the My Account Information section.

To unsubscribe from receiving such commercial communications, you can use the option at the end of each e-mail/sms containing commercial communications. In addition, you can unsubscribe by accessing the "My account information" section.

Providing your data for this purpose is voluntary. The refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you.

  • in order to carry out various analyses, reports on how the website works, creating consumer preference profiles, mainly in order to improve the experience offered on the website.

Reasons: The processing of your data for this purpose is based on the legitimate interest of permanently improving the customer experience on the site. Providing your data for this purpose is voluntary. The refusal to provide data for this purpose will not have negative consequences for you.

B. If you are a visitor to the website, PCG Safety Consult SRL processes your personal data as follows:

  • for marketing activities, respectively for the transmission, by means of remote communication means (e-mail, sms), of commercial communications regarding the products and services offered by PCG Safety Consult SRL, through the website

Grounds: The processing of your data for this purpose is based on your consent, if you choose to provide it.

You can express your consent for the processing of data for this purpose by completing and checking the corresponding box in the form for subscribing to the newsletter available on the website.

To unsubscribe from receiving such commercial communications, you can use the option at the end of each e-mail/sms containing commercial communications.

Providing your data for this purpose is voluntary. The refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you.

  • to resolve complaints, complaints and to monitor traffic and improve your experience offered on the site.

Grounds: The processing of your data for this purpose is based on the legitimate interest of PCG Safety Consult SRL to ensure the correct operation of the website, as well as to permanently improve the experience of website visitors, including by solving various comments, questions or complaints

Providing your data for this purpose is voluntary. The refusal to provide data for this purpose will not have negative consequences for you.

3. The duration for which we process your data

We will process your personal data as much as is necessary to achieve the processing purposes mentioned above.

If you are a customer, we will process your data for the entire duration of the contractual relationship and subsequently according to the legal obligations that fall under the responsibility (for example, in the case of financial-accounting supporting documents for which the retention period provided by law is 10 years from the end of the financial year during which they were drawn up).

If you are a customer and exercise the option to delete your user account, by pressing the "delete account" button in the "my account information" section, you will interpret this action as your option to unsubscribe from receiving commercial communications through which we keep you informed about the products and services offered through the site.

In this sense, if you choose to delete your user account, we will no longer send you e-mails and/or sms of this kind.

However, we would like to inform you that deleting the account will not automatically delete your personal data.

If you want your personal data to stop being processed or if you want the data to be deleted, you can exercise the rights detailed in point 6 below.

If you request the deletion of the account, but there is at least one active order on that account, the request to delete the account can only be registered after the delivery of the products and the completion of the last active order.

If you withdraw your consent for data processing for marketing purposes, the processing of your personal data for this purpose will stop, but without affecting the processing carried out on the basis of the consent expressed by you before its withdrawal.

4. Disclosure of personal data

We do not rent / sell your personal data to third parties.

In addition to the operator, in certain situations, the data may be accessible to third parties such as service providers, transport operators, hosting providers, IT companies, appointed, if necessary, as authorized persons by the Operator.

They are obliged by contract to maintain the confidentiality of the data and to use them exclusively for the purpose for which they were provided.

Also, we could disclose your personal data to the central / local public authorities, in the following exemplary cases listed:

  • for website administration;
  • in the situations where this communication would be necessary for awarding prizes or other facilities to the persons concerned, obtained as a result of their participation in various promotional campaigns organized by through the website;
  • for maintaining, customizing and improving the website and the services provided through it
  • for performing data analysis, testing and research, monitoring usage and activity trends, developing security features and user authentication
  • for the transmission of commercial marketing communications, under the conditions and limits provided by law
  • when the disclosure of personal data is provided by law, etc.

5. Transfer of personal data

The personal data provided to can be transferred outside of Romania, but only to countries in the European Union.

6. The rights you benefit from

Under the conditions provided by the legislation on the processing of personal data, as data subjects, you benefit from the following rights:

  • the right to information - the right to receive details regarding the processing activities carried out by , as described in this document;
  • the right of access to data the right to obtain confirmation from the party regarding the processing of personal data, as well as details regarding the processing activities such as the manner in which the data are processed , the purpose for which the processing is done, the recipients or categories of recipients of the data, etc;
  • the right to rectification - the right to obtain the correction, without justified delays, of inaccurate/unjustified personal data, as well as the completion of incomplete data;
  • the right to data deletion, without undue delay, ("the right to be forgotten") - certain conditions apply; It is possible, following the data deletion request, to anonymize these data (thus depriving them of their personal character) and to continue processing for statistical purposes under these conditions;
  • the right to restrict processing, under certain conditions;
  • the right to data portability - the right to receive personal data in a structured way, commonly used and in an easy-to-read format, as well as the right for these data to be transmitted by another data operator, to the extent that the conditions stipulated by the law are met;
  • the right to opposition
    - regarding the processing activities can be exercised by submitting a request as indicated below;
    - at any time, for reasons related to the particular situation in which the data subject is located, that the data concerning him/her be processed on the basis of his/her legitimate interest or on the basis of the public interest, with the exception of cases in which he/she can demonstrate that he/she has legitimate and compelling reasons that justify the processing and that prevail over the interests, rights and liberties of the persons concerned or that the purpose is to establish, exercise or defend a right in court;
    - at any time, free of charge and without any justification, that the data concerning it be processed for direct marketing purposes.
  • the right not to be subject to an automated individual decisionthe right not to be the subject of a decision taken solely on the basis of automated processing activities, including the creation of profiles, which produce legal effects concerning the data subject or similarly affects it to a significant extent;
  • the right to address the Authority National Supervisory Authority for the Processing of Personal Data or the competent courts, as far as you consider necessary

For any additional questions regarding how personal data is processed and to exercise the rights mentioned above, please contact the email address:

7. Privacy of minors

does not knowingly contact or collect information from persons under the age of 18. The website is not intended to solicit information of any kind from persons under the age of 18.

If we mistakenly come into possession of such information and are made aware of it, we will obtain appropriate parental consent to use this information or, if this is not possible, we will delete the information from our servers.

If you wish to notify us of receiving information about persons under the age of 18, please contact us by email at thoader.popa@gmail.com.

8. Changes in the privacy policy

We reserve the right to modify this privacy policy. In case of major changes in the future, you will be notified by email (if possible) or by displaying a specific message on the website.


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